Why did my transaction fail even when I have sufficient CC balance?

• Cherry system and/or Cherry Credits payment gateway may be down for maintenance. Please try again at a later time.
  
  
• Your CC balance may be frozen. You may check your account status by submitting a ticket to Cherry Messenger for further assistance.
  
  
• Your Cherry account may have been suspended. If you are unable to log into your Cherry account, email [e-mail]* to retrieve your account.

*Note: [e-mail] is meant for login and registration issues only. Inquiries of other nature will not be processed.