Cherry Credits
Knowledge base relating to Cherry Credits Top-Up and payment services.
General
Account Issues
CC Top-Up
- My 7-Eleven outlet does not carry Cherry Credits prepaid cards!
- Is CC available on LoadCentral?
- Error: Cannot find the item from ppcard.
- Error: This ppcard has suspended.
- I have problems using my paysafecard / MyCard / Game-On / Level Up cards!
- Error: Error in determining enrollment / 3D transaction status. See all 15 articles
Purchase and Redemption
- The ePIN is out of stock?
- I was disconnected from the Internet while purchasing products with CC. Was the transaction successful?
- I cannot redeem the ePIN purchased from Cherry site!
- I purchased an ePIN from Cherry site but where's the code?
- I used CC to purchase at the product's website, but I did not receive anything!
- Why did my transaction fail even when I have sufficient CC balance? See all 8 articles
Others
- Why is my Cherry Messenger ticket automatically closed?
- I received an email / visited a website to get free CC!
- I received virus emails from Cherry Credits!
- I received an email from Cherry Credits to provide my personal information and login credentials!
- How long does Cherry Gardeners take to respond?